📦 Shipping Policy – Fyzura
At Fyzura, we do everything we can to ensure fast, reliable, and transparent delivery.
🚚 Order Processing
All orders are processed within 24 to 48 business hours after payment confirmation, excluding weekends and public holidays.
Once your order has been prepared, it is handed over to our logistics partner for shipment.
⏱️ Delivery Times
After shipment, the estimated delivery times are:
3 to 8 business days for mainland France
5 to 12 business days for other destinations
These delivery times are provided as an estimate and may vary during periods of high demand, holidays, or due to logistical constraints beyond our control. In some exceptional cases, depending on the situation, delivery may take up to 3 to 4 weeks.
📍 Order Tracking
As soon as your parcel is shipped, an email containing your tracking number will be sent to you.
⚠️ Please note that the tracking link may take 24 to 72 hours to update after shipment.
During this time, tracking information may not yet be visible.
🌍 Delivery Areas
We currently deliver to:
USA
Canada
For any specific request, please contact us.
💶 Shipping Fees
Shipping is free on all our orders, unless otherwise stated on the product page.
⚠️ Delays and Incidents
Although rare, delays may exceptionally occur due to:
Weather conditions
Customs issues
High logistics volume
Carrier-related constraints
Fyzura cannot be held responsible for delays beyond its control, but our customer service team remains available to assist you.
📩 Customer Service
For any question regarding your delivery, you can contact us:
📧 Email: contactfyzura@gmail.com
📞 Phone: +33 7 56 86 17 42
Our team will reply within 24 to 48 business hours.